Sports retailer · Germany
90%
fewer oversells
Store, online shop and marketplace inventory were out of sync. Real-time updates and controlled stock allocation reduce overselling.
Customer Stories
Real projects make operations tangible.
Customer projects and documented practical examples show commerce, data and operational logic working together.
RESULTS FROM REAL PROJECTS
What improves for customers.
International footwear manufacturer · Customer service
8 hours
saved per week
Repeated support questions tied up the team. AI automatically answers defined recurring enquiries, reducing the service workload.
Paul Wiegand · B2B spare parts
~45%
of order volume through the platform
Customer-specific pricing, availability and orders work together. Four people manage more than 100,000 products.
Published customer-specific outcomes. The first two examples are anonymous; figures are not a general performance guarantee.
Explore customer projects →REAL PROJECTS. CLEAR ROLES.
When commerce and operations come together.
CUSTOMER STORY
BigCommerceNEKOMERP
B2B COMMERCE / SHOPMACHER × NEKOM
Complex spare-parts commerce. One connected experience.
How SHOPMACHER, BigCommerce and NEKOM bring together frontend, contract pricing, availability and ERP workflows.
Explore the projectELTEN: Migration across the operational landscape.
CUSTOMER STORY / ELTEN
B2B and B2C on a shared operations platform.
How migration from a legacy ERP, system consolidation and automated product data fit together.
Explore the projectMore practical perspectives
These examples were published anonymously on the existing NEKOM website. We preserve that anonymity and do not reuse unconfirmed metrics.
01
Bringing store inventory into commerce
An anonymous example describes store inventory synchronisation with safety stock and the use of stores in fulfilment workflows.
02Connecting supplier inventory and procurement
This anonymous example describes using supplier inventory and connecting it to procurement workflows. It illustrates why inventory, purchasing and sales need a shared design.
03Connecting Shopify and marketplace workflows
An anonymous example on the existing website describes commerce workflows using Shopify, Amazon and Kaufland. Project scope and current availability must be confirmed for new implementations.
04Giving customer service the right context
Anonymous practical examples cover returns prevention and AI-assisted customer support. The focus is connecting customer requests, information and operational handling.
FROM REQUIREMENT TO WORKFLOW
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