Commerce Operations
Connect sales channels
Connect online stores, marketplaces and POS to shared commerce workflows. Manage product information, prices, inventory and status by channel.
Commerce Operations detailsSolutions
Operations that fit your business model.
From product information to after-sales: connect the processes that power your commerce.
THE FOUR PILLARS OF NEKOM
Four core areas. One shared platform.
Commerce, Retail, Product and Service Operations form the four pillars of the NEKOM Business Operations Platform. They connect sales channels to the workflows and systems behind them.
Retail Operations
Coordinate orders and fulfilment
Process orders centrally across channels. Align routing, order splits, inventory reservations and shipping with warehouse and store systems.
Retail Operations detailsProduct Operations
Develop product information centrally
Manage variants, attributes and media consistently. Rules, AI-assisted text and translation prepare products for each channel.
Product Operations detailsService Operations
Connect service and returns
Handle customer requests, claims and returns in the context of the order. Connect self-service, credits and updates to sales channels.
Service Operations detailsStart with your operational needs.
01
Commerce Operations
Organise orders, channels and downstream processes as a connected workflow.
02Sales Operations
Connect B2B terms and digital purchasing processes to the systems that own them.
03Product Data Operations
Turn product knowledge into consistent, channel-ready information.
04Service Operations
Handle customer requests in the context of the order and delivery.
05Inventory & Fulfilment
Bring saleable stock, warehouses and suppliers into aligned workflows.
06ERP Integration & Business Orchestration
Connect existing systems and coordinate business workflows across their boundaries.
FROM REQUIREMENT TO WORKFLOW
Where do your workflows lose time?
Discuss your systems, bottlenecks and next steps with Martin Kahr. Free and without obligation.