Inventory & Fulfilment Orchestration

One order. Multiple warehouses. Different fulfilment paths.

Bring owned warehouses, stores and suppliers into one operational design. NEKOM supports order and fulfilment workflows across connected systems.

An order contains several items, but they are not all in the same warehouse. One ships from your operation, another directly from a supplier. Shipping updates, reservations and later returns still need to stay connected to the order.

Discuss Your Use Case
NEKOM order overview with search, filters, channel information, status and order references.
NEKOM OMS · Representative application view. This list shows operational orders, not ERP mapping configuration.

THE CHALLENGE

Where everyday operations become complex.

An order contains several items, but they are not all in the same warehouse. One ships from your operation, another directly from a supplier. Shipping updates, reservations and later returns still need to stay connected to the order.

  • Central and regional warehouses, stores, 3PL and suppliers have their own workflows
  • Saleable quantities and reservations need an agreed meaning
  • A split may produce several shipping updates and documents
  • Individual items may later return through different routes

WHEN DATA TRANSFER ALONE IS NOT ENOUGH

The rules between systems matter.

Transferring an order does not by itself establish which location ships an item. A simple sum of inventory does not determine what can actually be sold. These decisions depend on business rules and connected systems, not an assumed optimisation algorithm.

HOW NEKOM CONNECTS THE WORKFLOW

Individual systems become an aligned workflow.

NEKOM OMS and WMS connect order context, inventory sources and agreed fulfilment steps. The fulfilment-source decision is designed as a business handover point. Status and shipping information can flow back to the channel. Returns and credits must be considered in the same workflow. Exact scope depends on the project and connected systems.

  1. 01Sales channel
  2. 02NEKOM OMS
  3. 03Source: warehouse A / supplier B
  4. 04Shipping status → channel
  • Receive the order from the sales channel
  • Consider saleable stock and fulfilment rules
  • Assign each item’s source through the agreed process
  • Bring shipping status and subsequent returns together

Conceptual diagram. Configuration, interfaces and supported workflows are agreed for each project.

Two items. Two fulfilment paths. One order.

Example: item A ships from your own warehouse and item B directly from a supplier. NEKOM supports coordination within the agreed process scope.

Channel → NEKOM OMS

Item A→Own warehouse

Item B→Supplier / dropshipping

Shipping status → NEKOM → channel
Return → review → warehouse / service / ERP

Illustrative workflow, not evidence of a specific automatic routing or optimisation method. Splits, status updates and returns depend on configuration.

THE ACTUAL PRODUCT

What happens after data reaches NEKOM?

Authentic NEKOM application views. The visible information is test data. These views illustrate general functions, not a named customer’s production system.

NEKOM OMS

Relevant orders in one view.

The order overview shows orders from connected channels. Search, filters and sorting support everyday handling. Status and references provide operational context.

NEKOM order overview with search, filters, channel information, status and order references.
NEKOM OMS · Representative application view. This list shows operational orders, not ERP mapping configuration.

NEKOM OMS

From the order to delivery.

The detail view brings together status, order items, customer context, billing and delivery information. It illustrates operational handling after an order reaches NEKOM.

NEKOM order detail with status, line items, customer references, billing, delivery and shipping information.
NEKOM OMS · Representative order view. Not the Shopify interface or a screenshot of a named customer project.

OPERATIONAL VALUE

More clarity. Less repetitive manual work.

  • Handle orders in the context of their fulfilment paths
  • Clarify inventory sources and quantity meanings
  • Connect shipping and returns in one operational design
  • Bring new locations into an established process architecture

For your agency

This use case applies across channels, not exclusively to Shopify. Agencies can include fulfilment sources and handovers early in solution design and avoid placing all operational decisions into the user interface.

PLATFORM & INTEGRATIONS

The relevant components for this workflow.

01

Order Management · OMS

Process orders from different channels centrally and connect them to ERP, warehouse and service.

02

Warehouse Management · WMS

Bring multiple warehouses and suppliers into connected logistics workflows.

03

NEKOM Stock Connect

Prepare inventory from existing ERP, supplier and POS systems for digital sales channels.

04

NEKOM Returns Portal

Register returns in a structured way and connect handling to downstream processes.

PlatformIntegrationsSolutions

CUSTOMER EVIDENCE & CONTEXT

Real examples. Clear context.

Anonymous NEKOM examples describe bringing store and supplier inventory into operations. Applicability and possible order splits are assessed against the systems involved.

Explore customer stories

Which other workflows are connected?

01

Real-time inventory orchestration

Bring warehouse, supplier and ERP inventory together for commerce.

02

Returns & after-sales automation

Handle returns, approvals and service in the context of the order.

03

Shopify Commerce Operations

Connect Shopify to inventory sources, suppliers and operational rules.

FOR BUSINESSES

Facing a similar operational challenge?

Discuss your systems, responsibilities and the most useful first workflow with us.

Discuss Your Project

FOR AGENCIES

Deliver complex commerce projects together.

Your commerce expertise and our operations platform: let’s define the right way to work together on your client project.

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