Commerce Integration
Connecting commercetools and Shopify Plus to the NEKOM platform.
ENTERPRISE CUSTOMER STORY
International commerce processes. Securely integrated.
How NEKOM connects commercetools and Shopify Plus with central operations for betapharm, part of the Dr. Reddy’s Group.
Dr. Reddy’s / betapharm
- 2 countries
- Germany and Spain
- 2 commerce platforms
- commercetools and Shopify Plus
- OMS + WMS
- Integrated order and fulfillment operations
Industry: Pharma / Healthcare. The contracting entity is betapharm; the participating project staff belong to Dr. Reddy’s.
The challenge
International commerce processes required different shop technologies to be integrated into a shared operational landscape.
Handling sensitive health data posed a particular challenge and required dedicated safeguards.
The solution needed to support order management, serial number management, warehouse and fulfillment processes in Germany and Spain.
The solution
NEKOM provides the central Business Operations Platform between commerce systems and operational processes.
Order Management
Central processing and orchestration of orders.
Serial Number Management
Management and traceable assignment of serial numbers.
Warehouse Management
Supporting warehouse and fulfillment operations through NEKOM WMS.
Data Security
Dedicated safeguards for sensitive health data within the relevant business processes.
THE RESULT
One platform. Two countries. Integrated operations.
NEKOM connects modern commerce technologies with central order, warehouse and fulfillment processes. The solution supports betapharm’s operational requirements in Germany and Spain while addressing the particular requirements for protecting sensitive health data.
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