NEKOM Customer Care GmbH

Conrad-von-Hötzendorf-Str. 25b
AT-8570 Voitsberg

Managing Director:
Ing. Martin Kahr


UID: ATU63880713
Company register number 304067h

GLN (the public administration) 9110017197622

Company Court: Regianal Court ZRS Graz
Authority pursuant to ECG (E-Commerce Act) Municipality of Graz
Marburger Kai 49, 8010 Graz


Data protection concept:

Collection of personal data:

Personal data is information about the personal or factual circumstances of an identified or identifiable natural person.

Within our Internet presence, we only collect a small amount of personal data for statistical purposes and to ensure the operation of our web server, taking into account the principles of data avoidance and data economy.

Every time a user accesses our website and every time a file is retrieved, data about this process is stored in a log file. However, this data (e.g. IP address, date, time and pages accessed) does not usually allow identification. We carry out the evaluation in anonymised form for statistical purposes.

These evaluations are carried out by Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. However, in the event that IP anonymisation is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Processing of personal data:

Furthermore, we only collect, process and use your personal data within our website if you send us a message via email or via the contact form. You are therefore in a position to decide for yourself whether and which data you transmit to us.
Use and disclosure of personal data and purpose limitation:
When you send us an email, on the other hand, personal data is very much involved. Therefore, we take the necessary precautions to protect this data accordingly and then process it solely for the purpose of communicating with you and to protect our own legitimate business interests. All systems in which your data is stored are password protected and only accessible to certain persons. Our employees are obliged to observe data secrecy. We do not pass on personal data of our customers to unauthorised third parties. Sensitive information, which also concerns the security of our customers, is stored in encrypted form.
Links to other internet offers:

If we refer to other Internet pages within our Internet offer by means of links, the operators of the external offers or pages are responsible for the data protection regulations in this case.



We take technical and organisational measures to ensure the security of your personal data. Your data is protected against loss, destruction, falsification, manipulation and unauthorised access. If you wish to send us confidential data and prefer a secure communication channel, do not send us this information by email or use encrypted attachments.

Questions, comments and information:

Upon request, we will inform you in writing, in accordance with the applicable law, whether and what personal data we have stored about you. You also have the right to correct, block and delete your data. Please contact our data protection officer by e-mail, fax or telephone.
Contact data protection officer:
Nekom Customer Care GmbH
Attn: Data Protection Officer
Conrad v. Hötzendorfstr. 25b
8570 Voitsberg