NEKOM Stories

As the owner of five sporting goods stores across Germany, we want to offer our products not only in brick-and-mortar retail but also online in a modern and future-oriented way. NEKOM provides the perfect solution by transmitting the in-store inventory levels to our online shop and marketplaces in real time.

To prevent overselling, only 50% of the actual available stock is reported to Amazon and Zalando

Harald / E-Commerce-Manager /
Sporting goods retailers in Germany

The mechanical engineering accessories in our online shop are not shipped from a central warehouse, but directly by our employees in the individual stores. NEKOM simplifies this process by automatically splitting order items by store—based on various checks—and preparing them for shipment in advance.

With the NEKOM app, store employees can easily access all shipping documents required for fast delivery to the customer. After carefully packing the goods into the box, the shipping label is printed, and the package is quickly on its way to the customer.

Patrik / Head of Sales /
Mechanical Engineering Accessories Dealer / Germany

With our high-quality denim fashion, we were already selling online via Shopify. As the next step, we launched sales on Amazon and Kaufland with NEKOM. Thanks to NEKOM’s Shopify Connector and the NEKOM Marketplace Connector, we were able to get started in a very short time and significantly increase our revenue within the very first month.

Inga / Head of Online and Marketing /
Jeans Fashions Manufacturer Denmark

To avoid unnecessary storage costs, we aim to order goods from our supplier only after a customer places an order in our online shop. To simplify this process, NEKOM imports our supplier’s inventory levels in real time and makes them available in our online shop. As soon as a customer places an order through our shop, the corresponding order is automatically placed with our supplier at the same time. Once the goods arrive from our supplier, they are immediately shipped to the end customer.

Nathalie / Head of e-Ecommerce /
Fashion Retailer Germany

We sell our fashion products through our own Shopware online store as well as in our showroom in Munich. Thanks to NEKOM’s returns detection system, we were able to reduce our return rate by 15% within the very first month. With NEKOM’s AI, we can now proactively implement measures to prevent returns before they happen.

Mathias / Head of Sales /
Luxury Fashion Manufacturer Germany

With NEKOM, we can define which customer inquiries are automatically answered using AI. This saves us a significant amount of time, as questions like “What are your opening hours at the Munich store?” or similar requests are handled automatically. This allows us to focus more on our customers’ real issues and provide better support where it truly matters.

Kendra / Customer Relation Manager /
Shoe Manufacturer International