Nekom#Solutions
UNIFIED STOCK - UNIFORM STOCK FOR MORE CLARITY
As the owner of 5 sporting goods stores within Germany, we want to offer our products not only in the stationary trade, but also online in a contemporary way. NEKOM offers the perfect solution for this by transmitting the stock of the stores to the online store in real time. To avoid overselling, only 50% of the actually available stock is reported to Amazon and Zalando.
Harald / E-Commerce-Manager /
Sporting goods retailers in Germany
SHIP FROM STORE - EASY SHIPPING DIRECTLY FROM THE STORE
The mechanical engineering accessories in our online store are not shipped from a central warehouse, but directly by our employees in the branches. NEKOM simplifies this process and - depending on various checks - splits the items of the individual orders for each branch and prepares them for shipping. With the NEKOM app, the branch employees can easily access all shipping documents required for quick shipment to the customer. Thus, after carefully packing the goods into the carton, the shipping label is printed and the goods can make their way to the customer as quickly as possible.
Patrik / Head of Sales /
Mechanical Engineering Accessories Dealer / Germany
MIDDLEWARE – MIT TRADEBYTE ZUM EIGENEN ONLINESHOP
With our high quality jeans fashion we are already active on different marketplaces via Tradebyte and as a next step we would like to open our own online store. For this purpose NEKOM will be added as another channel in Tradebyte and the data of the online store will be stored in it. From now on, product data can be imported from Tradebyte, refined and made available in the online store. Since orders in the online store are transferred to Tradebyte via NEKOM, no further adjustments have to be made and the new online store can be opened in no time.
Inga / Head of Online and Marketing /
Jeans Fashions Manufacturer Denmark
DROP SHIPMENT - SAVE STORAGE COSTS
To avoid unnecessary storage costs, we would like to order the goods from our supplier only after the order has been received in the store. To simplify this process, the stock levels of our supplier are imported in real time via NEKOM and made available to our online store. When a customer orders via our online store, the order is placed with our supplier at the same moment. As soon as we receive the goods from our supplier, they are on their way to the end customer.
Nathalie / Head of e-Ecommerce /
Fashion Retailer Germany
D2C - CENTRAL MANAGEMENT FOR EASIER DISTRIBUTION
We sell our luxury fashion through our own Shopware online store, as well as in our showroom in Munich. When orders are received, we ship directly from our showroom or warehouse, depending on stock. Another distribution channel are platforms such as Fashion Cloud. NEKOM allows us to centrally control and manage our products - making it very easy for us to distribute our products through multiple channels.
Mathias / Head of Sales /
Luxury Fashion Manufacturer Germany
CUSTOMER CONTACT - SOLUTIONS FOR EVEN MORE CUSTOMER SATISFACTION
If our customer service employee receives a new inquiry via telephone, he can check the customer data directly via NEKOM and view the current order status of the customer. At the same time, he can add further products to the order and send a new order confirmation to the customer. In the background, a ticket was automatically created to track the current needs of our customers.
Kendra / Customer Relation Manager /
Shoe Manufacturer International